Terms of use while in our hotel

• Check in after 15:00 pm, check out before 11:00 am

• In case of extended stay till 18:00pm, 50% of the price per night will be charged
After 18:00 it will be charged the whole amount

• Room cleaning and change of linen every 3 days

• Climate resilience tax is 2 euro per room, per day

• Smoking is not allowed in the rooms

• Additional household/electrical/ electronic devices & appliances are prohibited

• Cooking is strictly prohibited. Use of personal cooking appliances will result in a daily penalty of €100.

• Guests are responsible for any damage caused to the hotel room

• The hotel is not responsible for any stolen valuables items or other property of our guests. Also, the hotel is not responsible if the damage, destruction or loss is due to force majeure (earthquake, fire, etc.) or the peculiar nature of the thing.

• For cancellations within 30 days prior to arrival the deposit in advance is not refundable

• For cancellations within 21 days prior to arrival, 50% of the total cost will be charged

• In case of early departure 50% of the total reservation as it was scheduled on days that are canceled will be charged

• In case of no show or cancellation upon arrival the full amount will be deducted

• Table Reservation only by phone

Privacy Policy for Personal Data

Our website, hotel-rahona-beach.gr (hereinafter referred to as the “Company,” “we,” or “us”), is owned by AFOI ORAIOPOULOI O.E., based in Neos Marmaras, Halkidiki. We are fully committed to respecting your personal data and complying with the European Union Regulation and all applicable laws.

This Privacy Policy (along with our Terms of Use and Cookies Policy) defines the basis on which we process any personal information you provide to us or that we collect from you when you navigate and use our website.

By providing us with your personal information, you acknowledge that you accept this Privacy Policy and the Cookies Policy, and you explicitly consent to the collection and processing of your personal data in accordance with this Privacy Policy.

This Security Policy informs you about how we process your personal data as a visitor or user of the website, as a potential client, or as a customer of the company. It also provides details about your rights regarding your personal data in accordance with the applicable laws.

DATA CONTROLLER

For the purposes of the applicable personal data protection laws, the data controller is AFOI ORAIOPOULOI O.E., based in Neos Marmaras, Halkidiki.

COLLECTION OF INFORMATION

We collect personal information about you when you use our Website. The information we collect falls into three categories:

1.Information you provide to us

2.Information we collect through automated methods

3.Information we collect from third-party sources

We may combine the information you provide with data collected through automated methods and third-party sources.

Information You Provide to Us

We collect the following types of personal information that you provide to us:

•Account information (e.g., username and password for website access or newsletter subscription)

•Profile information (e.g., preferred services, visit frequency, and website usage habits)

•Other personal details (e.g., information provided via email, website contact forms, or phone communication)

•Registration information (e.g., details provided to create a new customer account)

•Order and transaction details (e.g., payment and billing details)

•Security policy updates (e.g., information regarding changes in our security policy)

•Survey and competition participation (e.g., information submitted for surveys or contests)

•Marketing and website interaction data (e.g., personalized recommendations based on your interests)

•Data analytics (e.g., automated tools to improve website services and user experience)

Information Collected Automatically

We use automated technologies to collect information from your device when you visit our website. This includes:

•IP address

•Operating system and browser type

•Device type and settings

•Unique device identifiers (e.g., IDFAs and IFAs)

•Referral websites (the website that directed you to ours)

•Social media interactions (messages or mentions about us)

•Website activity tracking (pages visited, interaction with site features)

Additionally, we may collect precise location data using GPS, Wi-Fi, Bluetooth, or cell tower proximity. Most devices and browsers allow you to disable location tracking in their settings.

CATEGORIES OF DATA WE COLLECT AND PROCESS

1. Identity Data

•Name, surname, username, marital status, date of birth, gender

2. Contact Data

•Email, city, country, phone numbers

3. Financial Data

•Bank account details, payment card information

4. Transaction Data

•Payment history, purchased products/services

5. Technical Data

•IP address, login details, browser type/version, time zone, operating system, and device details

6. Profile Data

•Username, password, purchase history, interests, preferences, feedback

7. Usage Data

•How you use the website, services, and products

8. Marketing & Communication Data

•Preferences for promotional communications from us and third parties

HOW WE USE THE INFORMATION WE COLLECT

We use your information to:

•Ensure that our website content is displayed optimally for you and your device.

•Provide requested information or services.

•Enable participation in interactive website features.

•Notify you of website changes.

•Send marketing materials (if you have consented).

WHO WE SHARE YOUR INFORMATION WITH

We do not share your personal data with third parties, except as described below:

•Service Providers (e.g., booking management, website support, banking services)

•Legal Compliance (e.g., if required by law, court orders, or regulatory authorities)

We prohibit our service providers from using your data for any unauthorized purposes.

WHERE WE STORE YOUR DATA

All personal data collected from users is stored on secure servers in Greece. The Company takes all reasonable measures to protect this data.

You have the right to request a copy of your stored personal data by contacting the email provided on our website.

If we provide you with a password to access specific parts of the website, you are responsible for keeping it confidential.

INFORMATION SECURITY

We have implemented organizational, physical, and technological security measures, including:

•Encryption, anonymization, and pseudonymization of personal data when necessary

•Restricted access to personal data for employees handling business-related tasks

•Strict confidentiality agreements for employees and third-party service providers

While we strive to secure our systems, no internet-based data transmission can be guaranteed 100% secure. In case of a data breach, we will notify you and the relevant authorities as required by law.

DATA RETENTION PERIOD

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy and as long as our website is operational.

YOUR RIGHTS

Under applicable data protection laws, you have the right to:

•Access your personal data (request a copy of stored information)

•Correct inaccuracies in your personal data

•Request deletion of your personal data if there is no valid reason for its retention

•Withdraw consent at any time (without affecting prior lawful processing)

If you withdraw consent, we may no longer be able to provide certain services to you. In such cases, we will inform you accordingly.

For any questions or requests regarding this Privacy Policy, please contact us via the email address listed on our website.